Legal notice
Legal Notice
Last updated: June 30, 2026
This website is owned and operated by Black Cat Botanica, a small online retail business operating in Tennessee, United States.
Throughout this website, the terms “we,” “us,” and “our” refer to Black Cat Botanica. By accessing this website, purchasing a product, or using any of our services, you agree to comply with the policies and terms published on this website.
Contact Information
Business name: Black Cat Botanica
Customer service email: blackcatbotanica.shop@gmail.com
Business location: Tennessee, United States
Website: blackcatbototanica.store
For questions concerning an order, product, policy, or legal matter, please contact us using the email address listed above.
Made-to-Order Products
Many of our products are created, printed, or produced specifically after an order is placed. Because these products are made on demand, minor variations in color, print placement, sizing, texture, or appearance may occur.
Product colors may appear differently depending on screen settings, lighting, device type, garment color, printing method, and manufacturing variations. Reasonable variations of this nature are not necessarily considered defects.
Customers are responsible for reviewing product descriptions, size charts, personalization details, color selections, quantities, and shipping information before submitting an order.
Returns, Refunds, and Order Issues
Because our products are made to order, we generally do not accept returns or exchanges for:
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Ordering the wrong size or color
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Change of mind
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Buyer’s remorse
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Incorrect information submitted by the customer
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Minor color or print-placement variations
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Failure to review the product description or size chart
This limitation does not apply when an item arrives damaged, defective, materially misprinted, incorrect, or is otherwise eligible for a remedy under applicable law or the rules of the marketplace through which it was purchased.
Orders placed through TikTok Shop, Etsy, Shopify, or another third-party marketplace may also be subject to that platform’s cancellation, return, refund, and buyer-protection policies. Where a marketplace’s mandatory rules conflict with our store policy, the applicable marketplace rules will control for purchases made through that platform.
Please review our full Return and Refund Policy for claim deadlines, documentation requirements, and instructions for reporting an order problem.
Shipping and Delivery
Processing and delivery estimates are provided in good faith but are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by carriers, weather, customs, incorrect addresses submitted by the customer, service interruptions, or circumstances outside our reasonable control.
If an order cannot be shipped within the promised time, we will handle the delay, cancellation, or refund in accordance with applicable law and the policies of the marketplace through which the order was placed.
Customers are responsible for entering a complete and accurate delivery address. Additional costs arising from an incorrect or incomplete address may be the customer’s responsibility to the extent permitted by law and marketplace rules.
Intellectual Property
Unless otherwise stated, the original artwork, graphics, photographs, product descriptions, store branding, logos, written content, and other materials displayed on this website are owned by or licensed to Black Cat Botanica.
These materials may not be copied, reproduced, modified, redistributed, resold, uploaded, published, or commercially used without prior written permission.
Purchasing a physical product does not transfer ownership of the underlying artwork, design, photograph, trademark, copyright, or other intellectual-property rights.
Any third-party names, trademarks, service marks, product names, or company names appearing on this website remain the property of their respective owners. Their appearance does not imply sponsorship, endorsement, partnership, or affiliation unless expressly stated.
Product Use and Safety
Customers are responsible for reviewing and following all product instructions, warnings, care information, age recommendations, and safety guidance.
Products should only be used for their intended purpose. Black Cat Botanica is not responsible for damage or injury caused by misuse, improper care, unauthorized alteration, failure to follow instructions, or use contrary to a product warning, except where liability cannot lawfully be excluded.
External Services and Links
Our website may use or link to services operated by third parties, including Shopify, TikTok, Etsy, Printify, payment processors, shipping carriers, social-media services, and other service providers.
We do not control every third-party website, platform, service, policy, or technical system. Use of a third-party service may be governed by that provider’s own terms, privacy policy, and operating rules.
Accuracy of Information
We make reasonable efforts to ensure that product descriptions, pricing, availability, photographs, processing estimates, and other store information are accurate.
However, typographical errors, technical errors, pricing mistakes, discontinued items, or inaccurate availability information may occasionally occur. To the extent permitted by law and applicable marketplace rules, we reserve the right to correct errors and cancel or refund affected orders.
Nothing in this section permits us to engage in misleading advertising or to refuse remedies that customers are entitled to receive under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Black Cat Botanica will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or our products.
Nothing in this notice excludes or limits liability that cannot legally be excluded, including any mandatory rights or remedies available to consumers under applicable law.
Governing Law
This legal notice and use of this website are governed by the applicable laws of the State of Tennessee and the United States, without limiting any mandatory consumer rights that may apply based on the customer’s location.
Transactions completed through a third-party marketplace may also be governed by that platform’s applicable terms, procedures, and dispute-resolution rules.
Changes to This Notice
We may revise this legal notice when our business practices, services, platform requirements, or applicable laws change.
The revised version will be posted on this page with an updated effective date. Continued use of the website after a revision constitutes acceptance of the revised notice to the extent permitted by law.
Additional Policies
This legal notice should be read together with our:
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Privacy Policy
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Terms of Service
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Shipping Policy
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Return and Refund Policy
If there is a conflict between this notice and a mandatory law or marketplace requirement, the mandatory law or marketplace requirement will control.